Viviscal vs. Nutrafol

Our team tries both brands and examines the science behind them to see which one stands the best chance of helping you grow back your hair.

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Last updated: Nov 1st, 2024
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Viviscal VS Nutrafol Main

Photo by Innerbody Research

Hair loss is something most people would rather not experience, but the unfortunate truth is that it affects a staggering number of people — something like 40% of women and 85% of men before age 50. It's not just a cosmetic problem, either, as it can have a significant psychological impact relating to a person's self-identity. Having the opportunity to restore one's hair is therefore a valuable salve for mental health.

The supplements market abounds with products that promise a return to thick, luscious tresses. The subjects of this comparative review, Viviscal and Nutrafol, are two of the best-known names offering such solutions.

Here, we examine each brand's merits and determine which one provides you the best odds of regrowing your hair or effectively supporting more aggressive hair regrowth treatments. For those in a hurry, we believe most people will experience better results at this time with Nutrafol.

2024 Winner

For those who hope to improve hair health and promote hair growth using a nutritional supplement, Nutrafol is your better option at this time.

Though it costs more, Nutrafol delivers the better value. Its targeted formulas cater more effectively to the needs of different audiences, and the formulary decisions for those customer groups are better supported by scientific research. You can buy Nutrafol either directly from the website or via the company's store on Amazon, but subscribing directly on the Nutrafol website saves you the most money.

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Viviscal vs. Nutrafol at a glance

We based our assessments on factors that tend to influence consumers' purchasing decisions. In most instances, we identified a clear winner. Only in the Returns and Customer Support criteria did we determine that Viviscal and Nutrafol were on equal footing. Later, though, you'll see that equality doesn't work in either brand's favor.

Here's a summary of the key factors we measured:

ViviscalNutrafol
EffectivenessWinner
SafetyWinner
CostWinner
BundlesWinner
Return policyDrawDraw
Product varietyWinner
Website UXWinner
Ease of useWinner
Customer supportDrawDraw

Why you should trust us

Over the past two decades, Innerbody Research has helped tens of millions of readers make more informed decisions about staying healthy and living healthier lifestyles.

To compare these two major hair-growth brands, we leveraged our existing research on Nutrafol and added to it the myriad scientific and medical sources on Viviscal and its ingredients. All told, we’ve put more than 220 cumulative hours of study into our review. On top of the research, we purchased products from each brand so we could report firsthand about the use experience, customer experience, and other practical areas that are likely to influence your purchasing decision.

Additionally, like all health-related content on this website, this guide was thoroughly vetted by one or more members of our Medical Review Board for accuracy and will continue to be monitored for updates by our editorial team.

How we evaluated Viviscal and Nutrafol

As we said, our assessments of Viviscal and Nutrafol revolved around factors that are likely to inform your purchasing decision. We found that we could distill those factors into five evaluative criteria:

  • Effectiveness
  • Safety
  • Cost
  • Available treatments
  • Customer experience

Below, we summarize how we came to choose our winner in each category.

Effectiveness

Winner: Nutrafol

Nutrafol's products contain ingredients with significant scientific support. That isn't to say that Viviscal’s formulas make little sense from the standpoint of scientific research, only that Nutrafol's ingredient bills boast more research to vouch for their utility in hair restoration.

For example, here's some of what you get from a Nutrafol supplement:

  • Ashwagandha: may indirectly mitigate or prevent balding by reducing stress, a known risk factor for hair loss
  • Saw palmetto: reduces the effects of dihydrotestosterone (DHT), high levels of which can lead to pattern baldness
  • Curcumin: may protect against oxidative stress, another hair-loss risk factor, and inhibit DHT
  • Horsetail extract: inhibits 5α-reductase and interleukin-6 (IL-6), which contribute to hair loss in different ways

As for Viviscal, it too includes horsetail extract in its supplement, so that's a plus. The two other main ingredients it has are AminoMar and millet seed. Some studies back their hair-restoration potential, but the research is either mixed or limited.

Now, something to be said against Nutrafol is that the quantities of its main active ingredients are hidden behind proprietary blends. The ashwagandha, for example, is part of a “Synergen Plant Complex” that totals 1.10-1.72g, but we don’t know the exact ashwagandha dose. That is, we don’t know whether it’s enough to be effective according to clinical research. Viviscal, to its credit, is completely transparent about its ingredient quantities.

Also, when it comes to hair loss treatment and hair regrowth, we want to be clear that even the nutritional supplement ingredients with the strongest indicators of helpfulness don’t carry the magnitude of research-based support that medications like minoxidil, finasteride, and dutasteride bring to the table. More research is needed when it comes to nutritional supplements for hair health.

Safety

Winner: Nutrafol

Nutrafol owes its superior safety to a combination of consumer-oriented operational procedures and the potential for a lower side-effect profile. The company's testing process doesn't just go through third parties but also applies to both raw ingredients and finished products. Furthermore, customers can avoid some of the riskier ingredients by choosing the vegan version of the supplement.

Nutrafol Womens Vegan Main

Photo by Innerbody Research

Viviscal doesn't attest to third-party testing, unfortunately, and because its two oral supplements center on the same ingredients — AminoMar and horsetail — there's no avoiding the possibility of side effects or the risk of anaphylaxis associated with the shellfish in AminoMar.

That being said, we should again mention that Viviscal specifies its key ingredient quantities, whereas Nutrafol doesn’t. With ingredients like Nutrafol’s ashwagandha and saw palmetto, it’s helpful to know how much you’re ingesting in case you’re sensitive to such ingredients. At least, though, the blends max out at total doses that are unlikely to contain a potentially toxic quantity of any one component.

Cost

Winner: Viviscal

Viviscal is a top pick for budget-conscious consumers. At $40 for one-time purchases and $36 if you subscribe, Viviscal’s main supplement costs less than half as much as its Nutrafol counterparts.

Viviscal's topical serum and hair-care products also occupy the low end of the cost spectrum in the hair-growth space as a whole — $13-$15 as one-timers and $11.70-$13.50 as subscriptions. In contrast, Nutrafol's versions are $44-$59.

Viviscal Hair Growth Main

Photo by Innerbody Research

The one cost area where Nutrafol outperforms Viviscal is bundling. For one thing, the set bundles include items that customers would reasonably want to use together, like a supplement and a serum. (Viviscal doesn't offer that.) For another, Nutrafol lets customers bundle individual supplements as three- or six-month bulk orders, which nets modest but helpful savings. (Again, Viviscal doesn't offer that.)

Available treatments

Winner: Nutrafol

In terms of sheer numbers, Nutrafol's products outnumber Viviscal's 19-5. The Nutrafol catalog includes:

  • Four oral supplements for women
  • Two oral supplements for men
  • Two topical serums for women
  • One topical serum for men
  • A shampoo and conditioner
  • A scalp mask
  • Five Hair Wellness Boosters as customizable add-ons

Viviscal, however, has just one each of a woman's supplement, men's supplement, topical serum, shampoo, and conditioner.

Having wide variety is a valuable differentiator if the products are wisely formulated. The value lies in being able to meet the hair-growth needs of a broader population. Nutrafol can more easily provide for young, middle-aged, and older women, as well as women post-pregnancy and men. Viviscal, on the other hand, takes a more one-size-fits-most approach.

Nutrafol Hair Serum Use

Photo by Innerbody Research

Customer experience

Winner: Viviscal

In the Viviscal vs. Nutrafol matchup, this factor mainly relates to user experience (UX) and how easy and enjoyable it is to use the products. But we also considered each brand's customer support channels. Here's why Viviscal wins the category:

UX

UX broadly refers to the website-browsing experience. Viviscal's UX is the superior one here because the website works well and its layout makes sense. That’s setting a pretty low bar for websites, yet Nutrafol's website struggles to meet basic web-browsing expectations. It appears not to have been optimized for all computer screens, its catalog layout ineffectively conveys the brand's vast offerings, and the navigation is, at times, perplexing (for example, why do the two most visible links to Nutrafol Men lead to different pages?).

Product use

Viviscal's marquee supplement is a small tablet measuring 0.5cm thick and 1cm in diameter. The instructions are to take just one tablet per day. Even if you have trouble swallowing oral supplements, Viviscal Hair Growth should pose relatively little difficulty. Though it contains shark cartilage and oyster extract, our testers detected no fishy flavors.

Nutrafol, however, may be more challenging. Its main oral supplements are all capsules of a "standard" size (2cm long, 0.5cm wide), which many supplement users can't tolerate. What's more, the label says to take four capsules per day.

One of our testers disliked Nutrafol entirely owing to its large capsule and serving sizes, but they had no such negativity toward Viviscal.

As for customer support, it's an area where the two companies are on pretty equal footing. That's actually not a good thing, in this case, as we can only say they're equally unhelpful.

We emailed both companies with similar questions, each message going out within one minute of each other. The question in each case was, "Why is X formulation different from Y formulation?" And in each case, we never got a proper answer. Viviscal responded two days later, but the answer we received pretty much amounted to “because we formulated them differently.” Nutrafol’s response came a week later and amounted to the same.

On the one hand, we can understand why a company would be cagey about revealing anything about its proprietary formulation, but a quicker and more meaningful answer would’ve been nice for what feels like a fundamental interest of prospective customers. From where we stand, the lack of helpfulness doesn't fill us with optimism about Viviscal's or Nutrafol's customer support on other matters, like returns and refunds.

What are Viviscal and Nutrafol?

Viviscal and Nutrafol are beauty care brands whose product lines center on hair growth and thickening. (Nutrafol also has a same-named skin care brand that currently offers just one oral supplement.) Both seem to cater primarily to women but also have products aimed at men.

Viviscal has a comparably modest catalog. Its products for women comprise:

  • An oral nutraceutical supplement (i.e., a compound with pharmaceutical effects)
  • A topical serum
  • Bath products
  • Hair-care accessories
  • Bundles

You might consider the entire women's line to be an integrated hair-care system, though you can certainly use each product on its own instead. Meanwhile, its men's line consists of just one oral supplement.

Nutrafol's product catalog is much larger. Where Viviscal has just two core hair-growth nutraceuticals, Nutrafol has five. It also has a broader men's line that includes a hair serum and DHT inhibitor, several hair-care products, and a line of Hair Wellness Boosters meant to support the core nutraceutical of your choice.

We more comprehensively cover the companies' respective catalogs in later sections, "Viviscal vs. Nutrafol for women's hair loss" and "Viviscal vs. Nutrafol for men's hair loss."

Comparing brand reputations

Both Viviscal and Nutrafol have profiles with the Better Business Bureau (BBB) and Trustpilot. It's difficult to gauge a company's reputation solely from online reviews, but qualitatively speaking, we can't say that either brand has performed all that well on the consumer-opinion front.

Viviscal’s BBB profile bears only a 1-star (out of 5) customer review rating and a D-minus bureau rating. The customer rating is based on a scant three reviews, however, and the bureau rating is rooted in complaints that were all issued before May 2023. They largely concern unsolicited charges on payment cards after customers were automatically renewed for subscriptions they didn't initiate.

Nutrafol's BBB customer rating is a hair better. It has garnered more reviews, and its bureau rating is A plus. The company is also BBB accredited, which means it has met the bureau's high standards of business practice. The negative customer reviews relate to the same payment/subscription issues that have affected Viviscal customers. The complaints section is more active than Viviscal's and mostly concerns non-receipt of items, subscription charges after cancellation, or some combination/variation thereof.

Viviscal’s Trustpilot page looks better than its BBB profile. The page is claimed but not verified and displays a 3.8-star rating, which is "Excellent" by Trustpilot's standards. The customer reviews describe happier experiences, too, but there are only two as of this writing, and neither one is more recent than 2021.

Nutrafol's Trustpilot page, which is both verified and claimed, has only a 1.9-star rating ("Poor") based on 91 reviews. Around 80% are 1-star customer ratings. The reviewers again complain about non-receipt of items and undue subscription charges, but there are also several that concern adverse reactions, including increased hair loss.

Some of the problems described in the reviews (e.g., non-receipt of items) are to be expected with any business, while others (e.g., undue charges) are less excusable. Still, they can all be resolved through robust customer support, but as we discuss at the end of this review, Viviscal and Nutrafol could both do better in that particular area.

On Amazon, meanwhile, both companies attract a high volume of customer reviews, some of which are evidently more authentic and useful than others. Among this much higher volume of reviews, both enjoy higher than 4-star averages. A quick comparison of the companies' women's hair supplements, for instance, shows 4.3 stars for Viviscal (with only 11% of reviews below 3 stars) compared to 4.2 stars for Nutrafol (with only 13% of reviews below 3 stars).

Viviscal vs. Nutrafol for hair loss

Nutrafol Womens Vegan Open

Photo by Innerbody Research

To make things as fair as possible, we examined brand efficacies based primarily on the marquee products — nutraceuticals and serums. Outside of empirical evidence, which would require months of careful and controlled observation, the only way we could evaluate efficacy was to look to the available science. And what the science says is that Nutrafol's ingredient bill is more promising for hair restoration than Viviscal's.

Nutrafol's formulations center largely on the following ingredients, each contained within a proprietary blend and boasting considerable scientific support for mitigating or reversing hair loss:

Sensoril ashwagandha

Used in Nutrafol's nutraceuticals and its women's hair serum, ashwagandha can have an indirect relationship to hair loss because it's a potent stress reliever. According to the Mayo Clinic, stress has a strong link to biological hair loss because it can expedite the hair cycle and lead the body to attack hair follicles. So it follows that reducing your stress levels would undercut an underlying factor that would cause your hair to fall out in the first place.

The "Sensoril" part refers to a brand that standardizes its withanolide content to 10%, and withanolides are thought to be the component within ashwagandha responsible for the botanical's calming effects.

Saw palmetto

Saw palmetto is a star ingredient in Nutrafol's nutraceuticals because of its effect on dihydrotestosterone (DHT). DHT is a testosterone derivative present in both women and men. When your DHT levels are too high, it can shrink your hair follicles and shorten the hair cycle, thus leading to female- or male-pattern baldness. What saw palmetto does is reduce DHT's effect by blocking its uptake and decreasing its ability to bind to receptors.

Curcumin

Curcumin is a substance found in turmeric, a botanical with anti-inflammatory potential. In 2023, a group of Shanghainese researchers examined curcumin's effect on hair growth when used in conjunction with zinc, and their findings were promising. Having a protective effect against hair-damaging oxidative stress and an inhibitory action on DHT, the curcumin-zinc framework was able to improve hair regrowth in mice with pattern hair loss.

Nutrafol's nutraceuticals happen to contain 25mg of zinc alongside curcumin.

Hyaluronic acid

Hyaluronic acid, a fixture in Nutrafol's nutraceuticals, is a naturally occurring substance in the eyes, joints, and skin. It's also another ingredient that can protect the hair from oxidative stress, as demonstrated in a 2021 study. Therefore, it can help establish conditions that are conducive to regrowth.

Pea sprout extract

Pea sprout extract features in Nutrafol's nutraceuticals and serums. A 2020 study showed that pea sprout extract could not only improve hair density but also reduce hair loss.

Horsetail extract

Here's another one found in both the oral and topical products. Horsetail extract acts on 5α-reductase, an enzyme that converts testosterone to DHT, and interleukin-6 (IL-6), a protein that may induce hair loss. By inhibiting 5α-reductase and IL-6, horsetail prevents major factors that underlie pattern balding. According to a 2017 study on the subject, it's an "attractive ingredient for functional food and nutraceuticals for anti-hair loss."

Because Nutrafol’s key active ingredients are part of proprietary blends, we can’t say how much of each one is present in a given supplement. All we can do is surmise based on an ingredient’s placement in the list: If it’s among the first, it’s present in a larger quantity by weight. For example, in the supplements that contain ashwagandha (all of them except the Postpartum one), it always appears either first, second, or third within a 1.10-1.72g blend, so it stands a good chance of hitting the 240mg lower threshold used in clinical studies. The same might be said about saw palmetto (effective in doses as low as 320mg) and pea sprout extract (as low as 100mg).

To be sure, Viviscal's nutraceutical and serum have their own merits, but the research behind their ingredients is less convincing as reliable solutions for hair loss. Aside from horsetail extract, present at a 36.7mg dose in the Hair Growth supplement, the most promising of Viviscal's ingredients are AminoMar and millet seed extract.

AminoMar is a marine collagen complex that contains shark cartilage and oyster extract. According to a 2023 study on Viviscal, AminoMar has the capacity to proliferate dermal papilla cells, which play an integral role in hair growth. The findings give reason for us to be optimistic about Viviscal, but we're also aware of the ongoing argument that says collagen's potential to restore hair has less-than-ideal support in the scientific literature.

Millet seed has shown promise, too, but the research at this time is fairly limited.

Men's hair loss

Each brand has a small men's line. Viviscal's line, such as it is, comprises a single oral hair growth supplement called Viviscal Man. Its formulation is simpler than the main Viviscal Hair Growth supplement for women. No niacin, biotin, iron, or millet seed extract; instead, it has 50mg of flaxseed extract. The scientific literature describes flaxseed's potential to mitigate hair loss, restore damaged hair, and maintain hair strength.

Otherwise, Viviscal Man provides many of the same ingredients as the brand's main supplement but in different doses. For example, it has less zinc and horsetail extract (8 and 24.5mg, respectively).

The rationale behind the formulation and dosing isn't entirely unclear. Neither is the reasoning for a separate men's supplement, for that matter. After all, Viviscal itself has stated its entire product catalog is actually unisex.

Nutrafol's men's line is larger than Viviscal's. The main hair-growth nutraceutical is similar to the women's versions, except it has more saw palmetto. The other two men's products are a topical serum, which doesn't seem radically different from the women's counterpart, and a DHT Inhibitor.

The DHT Inhibitor is worth examining in greater detail since it's meant to act on a key driver of pattern baldness. It's technically one of Nutrafol's Hair Wellness Boosters, so its role is to support the men's nutraceutical, though it could also play a supportive role alongside other pharmaceutical interventions. It has a simple, four-part formulation, so let's look at each ingredient:

Nettle root extract (100mg)

The nettle root extract refers to stinging nettles, whose relationship to DHT seems to be through the prostate. Specifically, research shows that stinging nettles can help treat symptoms of an enlarged prostate, and DHT influences prostate growth. A 2015 study on rats demonstrated that a stinging nettle root extract could help increase serum testosterone and decrease blood DHT levels, so there's some hope that it can have an indirect influence on human hair loss.

African cherry tree extract (100mg)

African cherry tree extract may serve the same function as stinging nettles. For reference, a 2003 rat study showed that Tadenan, a branded extract, could have some suppressive action on DHT.

Reishi mushroom extract (400mg)

Reishi mushrooms are similar to horsetail in that they can inhibit 5α-reductase, preventing the conversion of testosterone to DHT.

Magnolia tree extract (200mg)

Magnolia trees contain a compound called honokiol, which may promote hair growth by activating a pathway that accelerates the transition to the active growth phase of the hair cycle.

Nutrafol's DHT Inhibitor looks like a solid product — and another reason why Nutrafol as a brand may be more effective than Viviscal.

Which brand is safer, Viviscal or Nutrafol?

Though neither brand presents an especially high risk of adverse effects, Nutrafol is probably the safer option for a broader user population.

The reason has to do less with ingredients and more to do with operational procedures. For example, Nutrafol, on its website, attests to in-house and third-party quality testing on both its raw ingredients and its finished products, thereby ensuring proper potency, purity, and microbiological safety. Viviscal makes no such testing claims. Moreover, Nutrafol is free of common allergens such as:

  • Soy
  • Eggs
  • Dairy
  • Gluten, wheat, and yeast
  • Peanuts and tree nuts
  • Shellfish

But Viviscal doesn’t specify its allergen status except to say it’s not suitable for people who are allergic to seafood or shellfish.

To be sure, both brands use ingredients that can cause unpleasant side effects, but Viviscal’s more condensed product line means users can’t avoid the problematic ingredients. AminoMar, for example, is a linchpin component in both the women’s and men’s versions of the Viviscal nutraceutical, one that contains shark cartilage and oyster extract. The former can interact with several medications (antibiotics, immunosuppressants, and antidiabetics), increase calcium levels, and exacerbate autoimmune conditions, while the latter can cause gastrointestinal problems and induce anaphylaxis in the shellfish-intolerant. Nutrafol’s formulations are absent these ingredients.

There’s also horsetail extract. Mount Sinai warns that horsetail extract can cause decreases in the body's levels of vitamin B1 and potassium, can interact poorly with alcohol, and isn't suitable for anyone with gout, diabetes, or a kidney disorder. Additionally, LiverTox notes that some users may experience side effects like diarrhea, nausea, and abdominal discomfort, while hypersensitive users may experience serious reactions such as skin rash and allergic dermatitis. While both Viviscal and Nutrafol use horsetail extract, only Nutrafol allows you to avoid it by opting for its vegan formulation.

Horsetail aside, Nutrafol isn't without its safety concerns, but the potential side effects for most of its products are relatively minor. The most worrisome of Nutrafol's ingredients are these two botanicals, used across the nutraceuticals line save for the Postpartum formulation:

  • Saw palmetto: mostly associated with minor digestive symptoms and headache; may be unsafe for people who are pregnant or breastfeeding
  • Ashwagandha: potentially unsafe for people with liver disease, autoimmune disease, or a thyroid disorder; not suitable for people who've recently undergone surgery; may cause miscarriage in pregnant women; and unknown as to its safety during breastfeeding

Viviscal deserves credit for being more transparent about its formulation. Each ingredient’s dose is clearly listed on the label, whereas Nutrafol obscures its most potent components behind proprietary blends. However, all things considered, we feel that Nutrafol can more safely serve larger numbers of people who wish to restore their hair.

Pricing: Viviscal vs. Nutrafol

Viviscal is by far the more affordable brand. For each comparable product that Nutrafol has, Viviscal beats its price by a vast margin. Excluding bundles, this table compares the one-time and subscription prices for one-month supplies from Viviscal with those from Nutrafol:

ViviscalNutrafol
Oral supplement$40 / $36$88 / $79
Topical serum$15 / $13.50$49 or $59 (one-time only)
Shampoo$13 / $11.70$44 (one-time only)
Conditioner$13 / $11.70$44 (one-time only)

The narrowest price differences are between the companies' shampoos and conditioners, and even there, Nutrafol's products cost around 3-4 times as much as Viviscal's.

From our research, Nutrafol’s ingredients generally have more scientific support than Viviscal’s, so the higher prices reflect a stronger potential to delay or reverse hair loss. But, still, $79-$88 for a supplement is a lot, especially considering that even prescription hair-loss treatments, which have the best scientific support, cost much less.

Bundling options

Also, we should talk about bundles, a cost area where Nutrafol does a little better.

Search as you might, you won't find a Viviscal bundle that combines its oral supplement with its serum, even though the pairing seems like a given. There's one bundle that groups the supplement with the hair-care products, and there’s another that groups the serum with the same, but the overlap you might expect is absent.

Nutrafol does offer such bundles, however. For both the women's and the men's lines, a nutraceutical-plus-serum pair costs $137 as a one-time purchase and $123 as a monthly subscription — a cost savings of $14 if you subscribe.

Nutrafol lets you bulk-purchase certain products as well. If you wanted to buy three- or six-month subscription-based supplies of a nutraceutical, you could save around $5-$8 per unit, respectively. The bulk savings aren't terribly high, but they're savings that Viviscal doesn't offer.

Which company has the better return policy, Viviscal or Nutrafol?

Viviscal and Nutrafol have the same return policy. We mean that literally. The following wording is taken verbatim from the companies’ respective websites:

  • Nutrafol: "If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange up to 30 days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging."
  • Viviscal: "If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange up to 30 days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging."

So neither one is better than the other. Likewise, neither one is good.

Even with prescription-strength hair growth products, you need to undergo consistent treatment for up to six months before you begin to see results. A 30-day policy simply fails to account for the combined commitment of time and money that a customer would need to put in to their treatment. Even if the return windows were much longer, the stipulation about being in the "same condition" means your refund eligibility is gone as soon as you use your product.

Viviscal vs. Nutrafol for product variety

Nutrafol's catalog makes Viviscal's look minuscule. Here's another table to illustrate:

ViviscalNutrafol
Women’s oral supplements14
Men’s oral supplements12
Topical serums + oils13 (one for men)
Shampoos12 (one for men, a 2-in-1)
Conditioners11
Scalp mask?
Customizable add-ons?

Even if we focus entirely on marquee products (oral supplements and serums), Nutrafol has Viviscal beat 9-3. Once you start tallying the extra stuff, including five Hair Wellness Boosters as customizable add-ons, then the score comes to 19-5 in Nutrafol's favor.

Product variety is more than just a numbers game. Whereas Viviscal takes a one-size-fits-most approach, Nutrafol's vast product lineup includes multiple formulations that offer better odds of delivering a treatment that meets your specific hair-growth requirements. The Postpartum supplement is a good example. Because its intended audience shouldn’t have ashwagandha or saw palmetto, it substitutes those ingredients with something like shatavari, which itself has scientific support for hair growth.

Moreover, Nutrafol's customizable Booster add-ons can be especially helpful for fine-tuning your regimen because they address narrower factors that contribute to hair loss, and the broader men's line means male users are likelier to find a solution that suits them.

Which company has the better website, Viviscal or Nutrafol?

Viviscal's website is better than Nutrafol's because it offers a superior user experience (UX). UX is a broad concept, but here, it refers to the ease with which visitors can navigate a brand's website and find what they want — for example, a product or information about said product.

We quickly learned that Viviscal has the better UX just from the navigation links on its main page. They were intuitively laid out and entirely accessible on a laptop screen, whereas Nutrafol’s were not.

To explain, we'll shift the focus to Nutrafol's main page — specifically, to the first two options on its menu bar. The first option is a toggle that switches you between Nutrafol Women and Nutrafol Men, and the second is a dropdown menu labeled Products. The dropdown menu looks like this:

Nutrafol Dropdown Menu

Photo by Innerbody Research

It may look ordinary at first glance, but a closer inspection raises at least two questions: "Why's there another link to Nutrafol Men?" and "How do I view the whole product catalog?"

We don't have a clear answer to the first question. The two links take you to different destinations, after all. The toggle switch goes to a page where you can see (after too much scrolling) every Nutrafol product formulated for men, whereas the dropdown link leads to the product page for just one Nutrafol Men product.

As to the second question, the link to view the catalog in its entirety is somewhere below "Men." If you could scroll down, you’d see a link for See All Products. But we couldn't scroll down, not at first. To see the link, we had to reduce the zoom on our web browser (both Chrome and Firefox) or perform some other browser action, like hiding the bookmarks bar, before scrolling became possible. The problem doesn't affect mobile, and we assume it's not an issue on larger computer monitors, but the link being obscured on a laptop screen suggests the site isn't optimized for all devices — not a solid foundation for good UX.

Now, when you finally gain access to the See All Products link, you unlock another UX concern.

Nutrafol Product Catalog

Photo by Innerbody Research

What you see is a screen reduced to the lowest possible zoom setting (25%). Notice how much distance is between the nutraceuticals lineup and the Hair Wellness Boosters. On a laptop screen, the block for the GrowthPlan+ Guarantee takes up the entire screen space — so does the bit about "Customize your hair growth regimen with Hair Wellness Boosters" — and the way the blocks are designed, they don't explicitly signal to the viewer, "This is a header for products." The effect is that a casual visitor to the site could easily assume that Nutrafol's product line is limited to five nutraceuticals.

If the layout were intuitive, all of the products would be lined up together in the same general space. It can have category headers, but the categories shouldn't be separated so drastically that relevant information is pushed below the fold.

In contrast, Viviscal's website follows intuitive design logic, so you'll find no such inconveniences, redundancies, or non-functional elements on it. A Shop All link is the first one in the dropdown menu, the whole dropdown fits on the screen, every link for Viviscal Man leads to the same page, and the product catalog is viewable within the same space.

Viviscal Catalog

Photo by Innerbody Research

Our takeaway: Viviscal's website makes everything easy to find, and Nutrafol's is just too noisy at the expense of function.

Which product is easier to use, Viviscal or Nutrafol?

In our testing, we found Viviscal to be much easier to use than Nutrafol. Really, it comes down to product size and serving size, and Viviscal is much smaller on both fronts.

Viviscal Hair Growth is a tablet. It's a diminutive one at that, measuring just 0.5cm thick and 1cm in diameter (around 0.20 and 0.40in, respectively). We had one tester, normally one to struggle with oral supplements, say they rather liked Viviscal because it's so easy to swallow and a daily serving is just one tablet. It doesn't have any fishy taste either, which is surprising given its hefty dose of AminoMar.

Nutrafol, however, is a capsule supplement. We'd describe the capsules as "standard" size, measuring 2cm long and 0.5cm wide at their broadest point (around 0.80 and 0.20in, respectively), but that's big enough to cause difficulty for many people. Then you've got to multiply the difficulty by four because a Nutrafol serving size is four capsules.

The medical term for "difficulty swallowing pills" is pill dysphagia. It's quite common. At least one survey has found that over 40% of the general population experiences pill dysphagia, and even some of the more modest statistics report a range of 10-32% within narrower populations. So there's a good chance you yourself are pill dysphagic, and if you're also among the multitudes who live with pattern hair loss, you'll probably want a hair-growth supplement you can easily take down.

Viviscal is that supplement.

Which company has better customer support, Viviscal or Nutrafol?

Our experience tells us that Viviscal's and Nutrafol's customer support channels are about equal in quality. That's not something we commend, seeing as both brands' support teams have been unhelpful.

We attempted to interact with their support teams through email. We sent both of them a similar inquiry, asking why one formulation in the catalog was different from another. Viviscal responded two days later with a breakdown of how the formulations are different but never explained the reasoning behind the differences. Nutrafol didn’t respond until the following week, and the response was similar to Viviscal’s.

Final thoughts

In the matchup of Nutrafol vs. Viviscal, we declare the winner overall to be Nutrafol. That doesn't mean it's automatically the right choice for you, however. If you deal with pill dysphagia, for instance, you'll have a hard time adhering to Nutrafol's routine and would likely have better luck with Viviscal. And if you’re unable to afford Nutrafol’s higher price, then Viviscal would clearly be the better choice. But, even though we dislike Nutrafol's use of proprietary blends, we believe its formulary decisions mean that it stands a better chance of helping you, based on the available scientific research.

One final caveat: if your goal is to fight hair loss and possibly regrow hair, we'd recommend you speak with a dermatologist and also explore additional, more aggressive treatments involving medication and/or devices like laser caps. in some cases, the more aggressive interventions will cost you less money than either Viviscal or Nutrafol.

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