Roman Review: All about Roman’s health services and products

Sometimes, you don’t want to go to the doctor as a matter of privacy. Other times, it’s a question of convenience. Modern telemedicine has been able to address both concerns by offering online consultations and prescriptions for an enormous variety of conditions.

Roman has quickly become one of the big players in men's telehealth, offering many convenient ways to access healthcare online and get health products discreetly in the mail. While the company initially focused on sexual health, its reach has grown to include treatments for various problems, from hair loss and erectile dysfunction to weight management and skincare.

We thoroughly tested Roman, getting hands-on with numerous products. In this review, we'll lay out the pros, cons, and all the details to help you decide if Roman is right for you.

Increased services and decreased prices have improved Roman's standing. It can be an invaluable resource for men seeking help with various issues, and it provides a free consultation for most products and services. Competitors sometimes have it beat in terms of the cost of certain products, but we’ve uncovered areas in which Roman’s prices are the lowest.

At Innerbody Research, we extensively test each health service we review, including Roman. All told, our team has spent over 470 hours testing and researching the products and services of Roman and its chief competitors in order to provide you with detailed accounts of our experiences.

We tempered that extensive hands-on research with deep dives into published scientific articles related to Roman’s various products and the conditions they seek to treat, including human clinical trials wherever possible. Additionally, like all health-related content on this website, this review was thoroughly vetted by one or more members of our Medical Review Board for accuracy.

Over the past two decades, Innerbody Research has helped tens of millions of readers make more informed decisions to live healthier lifestyles.

When we set out to evaluate a multifaceted service like Roman, we divide our attention across several critical criteria to determine the company’s overall score. In Roman’s case, these included cost, treatments and services, customer support, and privacy protections. Given that some of Roman's competitors offer similar treatments, customer service, and privacy protections, cost quickly became the most important criterion of the bunch, and it offered the most weight to our overall estimation of the company.

Cost

Roman's product lines often cost a little more than its most direct competition's least expensive high-quality offerings. Over the years, those discrepancies have waned, and Roman now has a handful of treatments that are significantly less expensive than what others charge — if those competitors offer them in the first place.

The best example of Roman’s recent improvements in both pricing and treatment availability is in oral minoxidil. This is a drug that’s only garnered serious, widespread attention as a hair loss treatment in the last couple of years. Other providers offer oral minoxidil, but Roman has a superior price and a more robust telemedical infrastructure to address any potential side effects compared to companies like Happy Head or Keeps. And while Hims has recently added oral minoxidil, it’s in chewable form, mixed with a multivitamin, and is also more expensive than Roman’s oral minoxidil. Roman’s rating also improved since the company waived a $15 consultation fee that was standard for receiving any prescription through its platform.

Still, there are instances where Roman’s pricing just doesn’t compare to what certain competitors offer. This is most apparent in the company’s erectile dysfunction treatments.

Here’s a quick look at the best available prices for daily tadalafil (generic Cialis) from some of the top ED medication providers online:

For a daily medication, going with a company other than Roman can save you over $1,000 yearly. Promescent is a recent entry into the ED medication space, having offered treatments for premature ejaculation for years, as well as various sexual wellness items. We haven’t had a chance to test Promescent’s interface for ED medication yet, but if it’s anything like the other experiences we’ve had with the company through the years, its prices will be a serious threat to Roman and similar companies.

One thing we can say about Roman that few other companies can boast: Roman is transparent about its pricing. It even maintains a complete price list for its products with a dedicated button across the banner on every page, so you can quickly find the cost of almost anything. As the company’s catalog has expanded, some products haven’t yet made it to this pricing page. This may also have to do with variations in cost associated with potential insurance coverage or customized dosages for newer prescription treatments.

Treatments and services

Roman’s range of treatments and services continues to evolve. Men’s sexual wellness and hair loss support are among its most abundant and popular programs, and the available treatments are well-known products and prescriptions most men would encounter in their search for solutions.

For hair loss, treatments include oral versions of finasteride and minoxidil, as well as topical minoxidil in solution form and a topical minoxidil and finasteride spray. That oral minoxidil sets Roman apart from the likes of Hims, Happy Head, and Keeps, all of whom offer oral minoxidil but either charge more for it or deliver smaller doses. That said, Hims and Keeps both offer a foam version of minoxidil that’s more tolerable to sensitive scalps.

On the sexual wellness side, Roman offers many of the same treatments as Hims, BlueChew, or Promescent, but its prices are noticeably higher, as we discussed above. Those treatments include branded Viagra and Cialis and their generic equivalents.

Digging deeper into Roman’s catalog reveals a significant amount of variety that might make it a superior one-stop shop for those seeking multiple treatments. Other treatments and services include:

• Herpes medication
• Premature ejaculation treatment
• Fertility support
• Hair and skincare
• Weight loss support
• Testosterone support
• Nutrition supplements

Roman’s rating in this category has declined a bit in recent months, as the company has removed its mental health care platform and its program to deliver allergy medications. It has added a few products, including a selection of fertility tests and treatments, as well as an increased catalog of weight loss drugs, but the loss of the mental health platform is disappointing.

Similar telehealth companies like Hims offer many of these same treatments, though Hims notably lacks the diversity of nutritional supplements and testosterone treatment. Hims also offers a similar custom skincare product, and it has a few more treatment options for hair loss and sexual health, including more chewable options for erectile dysfunction and several sex toys.

Customer support

One of the best things about care through Roman is its simplicity. Consultations are fast and minimally invasive. Follow-ups are helpful and reliable. Best of all, Roman allows you regular access to your doctors through a simple messaging system. Combine those features with friendly customer support and speedy shipping, and you'll see how Roman offers value in its quality of care.

Ultimately, these aren’t wildly different aspects of telemedicine than you’d get from Hims or Keeps. In testing, we got great phone support from both Hims and Roman, even when our questions went far beyond what the call center operators encounter on a typical day. However, Roman still lacks chat support, a feature that’s especially helpful on the Hims website.

One thing that sets Roman apart in customer support is its shipping system. We’ve routinely received shipments from Roman in two days or less without paying anything extra for expedited shipping. That includes shipments to both U.S. coasts. This efficiency is consistent and remarkable.

Privacy

Roman's privacy protections are middle-of-the-road. It has strong safeguards in place to protect any medical information you might share, and it also offers the opportunity to opt out of the sale of personal information to third parties. But its default mode is much like any other site looking to monetize their very presence online — whether or not you buy anything from them. It uses cookies for tracking and doesn't recognize Do Not Track signals from any browser.

Still, as a telehealth provider, you’re going to experience a higher degree of privacy from Roman than you would if you walked into a doctor’s office or sexual health clinic and sat in the waiting room. And shipments from Roman don’t contain any details on the packaging that give away the contents inside.

Roman doesn’t have any statements on its website regarding its regulation under the Health Insurance Portability and Accountability Act (HIPAA), but it does speak at length about regulations of Consumer Health Data (CHD) under the auspices of the Washington State My Health, My Data Act (MHMDA). Since Roman doesn’t work with insurance companies in the execution of its medical practices, this turns out to be a more appropriate regulatory framework to protect your data.

Founded in 2017, Roman is the men's health offering of the telemedicine company Ro. Roman lets you tap into Ro's network of licensed U.S. doctors to access an array of quality treatments for men's sexual health, hair loss, weight management, and more. Typically, men’s health products that don’t require a prescription will bear the Roman name, while prescription medications come from Ro. That might seem confusing, but you can access all of these treatments and services on a single site, so the distinction is ultimately meaningless to the average consumer.

Roman lets you tap into Ro's network of licensed U.S. doctors to access an array of quality treatments for men's sexual health, allergy, hair loss, weight management, mental health, and more. Typically, men’s health products that don’t require a prescription will bear the Roman name, while prescription medications come from Ro. That might seem confusing, but you can access all of these treatments and services on a single site, so the distinction is ultimately meaningless to the average consumer.

The rise of high-quality, trustworthy telehealth companies like Roman and its siblings has provided a way for people to access prescription drugs like Viagra without the stigma or embarrassment they might feel in seeking the medication or going to the pharmacy. It also ensures that the pills they receive aren't counterfeit, which some studies have shown is a real threat.1

After you get started with Roman, if your consulting Ro doctor prescribes you a medication, you can reach out to get help and answers from Ro doctors and pharmacists throughout your treatment. Roman provides unlimited messaging to its members.

Roman online reviews

Roman has an outstanding reputation online, but its rating with the Better Business Bureau isn’t as stellar. It’s an accredited business with BBB, but its rating there is only a 1.28 out of 5 at the time of this writing. However, that only accounts for 36 reviews. Most complaints seem to arise from miscommunications around subscription cancellation or potential insurance coverage.

On Trustpilot, the picture is very different, with Roman receiving a 4 out of 5 after a little over 800 reviews. This is more in line with our experiences with Roman through the years, where we’ve encountered good customer service, fast shipping times, and well-made products.

As mentioned above, the main focal points for men's health via Roman right now are sexual health and hair loss. Roman’s selection of options here is consistent with major competitors for sexual health and hair loss. Your doctor consultation will determine which treatment would serve you best.

Roman offers a few other health products, as well, from skincare to weight loss support. And that weight loss offering has expanded recently with the arrival of GLP-1 medications like Ozempic and others.

Let’s take a closer look at Roman’s treatments for specific health concerns.

Sexual health treatment is the cornerstone of Roman’s service. Medications are available for ED, herpes, and premature ejaculation. Roman struggles to compete on price with its competitors for ED meds, but its premature ejaculation wipes are a great choice for a specific niche of men with PE and sensitive skin.

Roman's ED treatments

More than half of men may deal with ED at some point in their lives, so Roman offers three different pathways to treat this common medical condition.2 All of these ED medications are PDE5 inhibitors. That means they combat ED by preventing the release of an enzyme typically responsible for the cessation of an erection after climax.3 That allows the body’s signals that produce an erection to build and keep an erection in place. The medication also has a cardiovascular effect that increases blood flow, improving erectile strength and reliability, although there is no proven benefit of PDE5 improving cardiovascular disease.

Pricing depends on the medication and dosage, which you and your Roman doctor will determine together. You also have the option to purchase branded or generic forms of the drugs, depending on your budget and preference.

Here's a breakdown of how the treatment costs compare per dose:

PDE5 inhibitor treatments are effective for most men with ED, helping about three in four men achieve erections in studies.3 However, experiences can vary from treatment to treatment, which is why having options and doctor access is so valuable. Physicians prescribe these drugs widely, but some common side effects of PDE5 inhibitors may include:

• Facial reddening (flushing)
• Headache
• Nausea
• Diarrhea
• Congestion and flu-like symptoms

PDE5 inhibitors also have potentially dangerous cardiovascular side effects, especially for men with blood pressure issues and those on blood pressure medications.3 If you notice any adverse reactions to the medication, we recommend temporarily ceasing treatment and contacting your doctor.

Sildenafil and tadalafil can collaterally affect other PDE enzymes.4 There are other PDE5 inhibitors, like vardenafil and avanafil (Stendra), that more directly target PDE5 and can result in fewer side effects as a result. Roman does not offer such alternatives at this time. You’d have to go through a company like BlueChew or Hims to access these medications.

Premature ejaculation

Premature ejaculation (PE) is common, though its clinical definition is somewhat vague.5 Essentially, if you last less than a minute from the beginning of penetrative intercourse, you’re a candidate for diagnosis. The same can be said if your ejaculation latency time (ELT) is more than a minute but sufficiently short that it impacts your relationships or your mental health.

Roman offers a discreet way for men to get PE treatment. There are two treatment options for PE: an over-the-counter topical and a prescription pill.

First, let’s explore the OTC treatment. Roman Swipes for PE act by slightly dulling the sensation of the penis. The effect is strong enough to delay orgasm without being strong enough to reduce pleasure. The active ingredient in these wipes is 4% benzocaine, a topical anesthetic. This treatment is excellent because:6

• It's safe. Side effects are rare and not severe, though some men are allergic. If you experience a topical allergic reaction, you should stop using it and contact your Ro doctor. Some rare contraindications also exist, so talk to your doctor about any other medications you take.
• It's discreet. The swipes fit in your pocket and are odorless once dry.
• It's fast-acting. Just swipe over sensitive areas and let dry for 5-10 minutes.
• It's effective. After two months of use, men with a baseline sexual endurance of 165 seconds improved to 5.5 minutes.7

Roman sells its Swipes for $27/month if you subscribe monthly. Each monthly kit contains eight Swipes. However, if you commit to a 3-month supply (24 wipes), your monthly price comes down to only $22.

Promescent, Hims, and VigRX are the other big players in the delay scene. Each of those companies also offers a delay spray, whereas Roman only offers the wipes. The wipes from Hims and Promescent are also stronger, boasting a 10% solution to Roman’s 4%. That might not always be a good thing, though. If you find the 10% solution to take away too much sensation (like the difference between a thin condom and a thick one), a 4% solution may be superior. There is also reason to believe that Roman’s Swipes are a better choice for men with sensitive skin, as a lower concentration of benzocaine may reduce the intensity of any potential reaction.8

As for Roman’s second option for PE, prescription Sertraline (generic Zoloft) is what's referred to as an off-label treatment for premature ejaculation because it wasn't designed or approved to treat PE. It’s traditionally used as an antidepressant selective serotonin reuptake inhibitor (SSRI), but it can delay orgasm for some male patients.9 Sertraline won't be suitable for everyone; it's a daily medication, and there are contraindications, drug interactions, potential side effects, and health risks for the doctor to consider.

Common side effects of sertraline include:10

• Changes in mental status
• Muscle twitching or rigidity
• Nausea or vomiting
• Sweating
• Headaches
• Weakness

A Ro doctor will decide whether such medication is proper for you based on your health and medical history.

Roman sells a one-month supply of sertraline for $24.

Can ED medications treat premature ejaculation?

There is some evidence to suggest that ED medications can help treat premature ejaculation.11 This evidence is compelling enough that Roman and some of its competitors list these medications under their PE headings. However, unless you suffer from both PE and ED, we recommend starting elsewhere first.

This recommendation is based on the comparably high side effect risk of PDE5 inhibitors, especially in men with cardiovascular conditions and relative to less intense but equally effective OTC treatments like delay wipes. Some research also points toward an onset of psychogenic erectile dysfunction in men who take ED medications recreationally or as part of their jobs (typically adult entertainers).12

Genital herpes and cold sores

Valacyclovir (generic Valtrex) is Roman's medication for cold sores or genital herpes. Valacyclovir is an antiviral medication that works by interrupting the herpes virus' ability to replicate its DNA.13 It's FDA-approved to treat cold sores (oral herpes) and genital herpes (HSV-1 and HSV-2).

Valacyclovir won't cure you of the virus, but it effectively suspends the activity of a herpes virus that is actively trying to replicate. Dr. Matt Segar, a cardiologist and member of our Medical Advisory Board, says, “This essentially means the virus lays dormant (sleeping) in the body — far away from the skin surface.”

If you take it when you sense an outbreak is about to happen, the drug can significantly reduce symptoms and possibly prevent the attack. In terms of side effects, Valacyclovir can cause headaches, nausea, and abdominal pain.

Valacyclovir is available as a daily preventative treatment or as something you take as needed.

Here’s how the dosage and pricing work out:

Hims also offers valacyclovir, with nearly identical pricing for as-needed treatment but more expensive pricing for preventative treatment, even if you’re willing to subscribe at a semi-annual billing rate. That works out to $33/month compared to Roman’s $29 at 500mg. Hims does not offer a 1,000mg suppressive treatment.

Hair loss is a close second to sexual health in importance for Roman’s business. Like the follicles undergoing treatment, it’s a constantly growing field. We’ve recently seen a resurgence in the oral form of minoxidil, which may prove to be a game-changer for certain patients. Let's explore Roman’s hair loss offerings, starting with finasteride.

Roman offers a 1mg prescription for oral finasteride (generic Propecia) to tackle androgenetic alopecia (AGA), the most common form of hair loss.14 Finasteride is a 5-alpha reductase inhibitor.15 This means it blocks an enzyme called 5-alpha reductase, which converts testosterone into dihydrotestosterone (DHT). DHT plays a direct part in AGA (also typically called male pattern baldness), and a reduction in DHT can cause a cessation and, in many cases, a reversal of hair loss.

Roman has the best price for finasteride. Here’s how it compares to the lowest prices available from its top competitors, Keeps and Hims:

As you can see, even though the initial costs from Keeps seem lower, over time, Roman’s pricing wins out.

Finasteride FAQ

Topical minoxidil (often known by the brand name Rogaine) was one of the earliest treatments for male pattern hair loss. Originally an oral blood pressure medication, minoxidil was remarketed as a topical solution for hair loss, specifically at the crown (or top of the head).20 It wasn't a popular prescription for high blood pressure because the oral version caused too many side effects — among them, unwanted hair growth.

Roman ships topical minoxidil in 3-month supplies and bills you quarterly at $16/month. This is a bit more expensive than the competition. Roman is also the only one of the three companies we often pit against one another for hair loss (Roman, Keeps, and Hims) that doesn’t offer a foam version of minoxidil. Minoxidil solution contains propylene glycol, a known irritant that’s responsible for many of the adverse reactions people using minoxidil will experience. Switching to the foam, which doesn’t contain propylene glycol, solves this issue for many.

For both its pricing and foam availability, we typically recommend Keeps for those seeking topical minoxidil.

Oral minoxidil may be just as effective as topical minoxidil or oral finasteride.21 And its side effect profile is preferable to oral finasteride for men concerned with sexual or depressive side effects.

For oral minoxidil, we highly recommend Roman. Happy Head, Keeps, and Hims also offer oral minoxidil, but Roman has the best price at an effective dose.

Minoxidil FAQ

Roman offers this combination hair loss treatment, which may maximize your results.23 If your Roman doctor concludes you're a candidate for both, this is the most potent hair loss treatment the company offers.

What makes the combination better?

The underlying cause of hair loss isn't the same for everyone, and it isn't always clear which treatment will be most successful for a particular person. So, by taking both, you increase your chances of stopping hair loss and regrowing hair. Minoxidil's effectiveness at preventing a receding hairline isn't as well-documented as its success in growing hair at the crown. Meanwhile, finasteride can pick up the slack with your receding hairline, making an effective combination of hair loss treatments.

The drugs don't interact, so there's no safety risk from taking both as long as you can tolerate each one individually.

These drugs are sometimes combined in a topical application, which can avoid potential sexual or depressive side effects associated with oral finasteride. You’ll find this combination in the 3-in-1 spray Roman recently released.

In response to topical finasteride and minoxidil offerings that have been available from Keeps and Hims for several years, Roman has released a topical spray that contains finasteride, minoxidil, and tretinoin. There is evidence that topical finasteride may work as well as oral finasteride, but it doesn’t appear to enter the bloodstream like the oral medication does.22

Bypassing the bloodstream to be effective directly on the scalp allows the finasteride to do its work with a significantly lower side effect risk. That’s good news for the 2-3% of men who experience sexual side effects when taking finasteride, but it still doesn’t make the product suitable for women.8

It’s important to remember that Roman’s product contains an additional ingredient when comparing prices, but here’s how it stacks up against similar sprays from Keeps and Hims:

If you take Keeps’ offer of 50% off your first order into consideration, the first year with Keeps would average out to a quarterly cost of $157.50, a price Roman beats even with a more concentrated formula. But Hims has both companies beat with its topical pricing.

In addition to prescription and OTC drugs like finasteride and minoxidil, Roman offers three supplemental products for hair care that can help fight hair loss.

You can get Roman’s supplemental hair care products from the company on a recurring basis or from the company’s Amazon store, where they’re significantly less expensive. Here are the differences:

We reached out to Roman to inquire about the differences in price between the company’s website and its Amazon store. They told us that the price difference reflects the added value of access to doctors and customer support, as well as the convenience of a subscription platform.

We can’t help but disagree with that assessment. If you’re using the shampoo and conditioner on their own, you likely don’t need to talk to a doctor on a regular enough basis to justify the equivalent of an extra $9 or so per month. And if you’re using the shampoo and conditioner in conjunction with something like finasteride, then your finasteride prescription will grant you the same access, and you can just get your shampoo and conditioner from the Amazon store.

Roman’s skincare catalog used to include products for eczema and hyperhidrosis (excessive sweating), but these have since been removed. The company has retained the core of its facial skincare lineup, however. Let’s take a quick look at those products.

Custom prescription skincare

Whether you've always struggled with skin problems or you're just worried about the effects of aging, Roman has a tailor-made prescription skincare treatment that can tackle everything from dark spots to fine lines and wrinkles.

The online consultation is free, and a dermatologist will formulate a skincare treatment for your specific skin type and goals. The active ingredients from which they will assemble your formula include:

Custom skincare treatments cost $58 and ship every two months. Hims offers a similar custom skincare cream but divides its offering between anti-aging and acne-fighting creams. Roman also sells an enriching cream to go along with the custom cream for $16 every two months. Unfortunately, you can’t purchase the enriching cream without an ongoing prescription treatment.

Hims offers a more extensive lineup that’s a bit more expensive, but you can buy them without needing the other prescription subscription to be active.

Roman also used to offer a hydrating face cleanser with green tea and vitamin C and an SPF 28 moisturizer fortified with coconut oil and vitamin E. These treatments cost $12 each, but they’ve been removed from the Roman site.

Eyelash growth serum

Roman is our top recommended purveyor of Latisse, a prescription strength serum that can help you grow thicker, fuller eyelashes.34 It’s suitable for use by anyone concerned that their eyelashes are too thin.

Latisse was developed as an eye drop to treat glaucoma, but the lengthening and thickening of eyelashes was a common side effect. It remains a glaucoma treatment but has been repurposed as a topical serum for lash improvement.

You can get Latisse from Ro, Roman’s parent company, in a 5mL bottle shipped quarterly at $159 or in 3mL bottles shipped monthly at $110.

Roman’s weight loss program used to consist of a single product called Plenity. The company has recently replaced that with GLP-1 receptor agonists (like Ozempic), which we’ll cover first, given their popularity. It’s worth noting that Hims also recently added these GLP-1 medications to its lineup, with compounded versions of active base ingredients that are cheaper than those from Roman.

Roman’s Body Program

Roman offers GLP-1 medications under the banner of its Body Program. This program gives you one-on-one support from a healthcare provider along your weight loss journey, as well as a concierge service to work with your insurance regarding medication costs. The costs of those medications aren’t provided by Roman due to the differences among insurance providers and the fluctuations in prices resulting from a national shortage.

Available GLP-1 medications include:

• Ozempic
• Saxenda
• Wegovy

The program has a cost of its own. You’ll pay $99 for your first month, and $145 monthly thereafter. That cost does not cover your medications or any tests your healthcare provider orders.

If you don’t have insurance or your deductible is too high and going through your insurer won’t make a dent in GLP-1 medication pricing, Roman also offers a compounded form of semaglutide, the same active ingredient in Ozempic. Unfortunately, there are similar providers of compounded semaglutide out there that charge far less for the same product and may even offer more convenient forms like oral semaglutide from Henry Meds.

Roman also offers several supplements, which are manufactured in the U.S. by NutraScience. The chart below shows the various supplements available through Roman and the prices on one- and three-month plans, as well as the key ingredients in each.

Heart health and stress relief supplements by Roman are no longer available. Still, this is a wider array of options than you’d find from Hims.

Roman recently acquired a company called Modern Fertility, which bolstered its lineup of fertility-related products. These include fertility trackers, prenatal vitamins, and pregnancy tests. These products are intended for women, and Roman used to offer a semen analysis and storage program for men, but that’s since been retired.

If you’re concerned about the viability of your semen but not interested in storage, we recommend Bird & Be’s At-Home Sperm Test, which costs $80, comes with two tests, and boasts a 97% accuracy rate.

As a telehealth company, your entire healthcare experience with Roman is virtual, either online or via its app. Here's how you can begin.

1. Go to Roman, select which service or product interests you, and start your visit. The virtual doctor's visit is an opportunity for you to answer questions and provide relevant medical information for a doctor in Roman's network. Our testers averaged about 15 minutes for this part of the process. Most of this information is easy to discuss, though some people may not know their recent blood pressure measurement, which is necessary for an ED prescription. You'll also need to provide a photo of yourself and your identification.
2. Wait for the doctor to review your medical information. The waiting period is less than 24 hours. Most of our testers heard back within just a few hours. You may hear from the doctor with follow-up questions about the information you provided. Some states also require a live chat with the doctor before prescribing. If you live in such a state, Roman will inform you.
3. You and your doctor will agree on a prescription if you're a candidate, and Roman will bill you accordingly. Your preferred billing cycle is up to you, but you can save some money by selecting a larger order (e.g., a 6-month supply rather than a 3-month supply) where applicable.
4. The Ro pharmacy network handles your order. This is an added convenience. Roman benefits from its parent company's pharmacy network, so it can fill your order automatically and ship it out to you to arrive in as little as two days.

Roman accepts all major credit cards and takes payment through Google Pay and Paypal.

At this time, Roman does not work with insurance providers to get you covered for the bulk of its products or services. Ro has a concierge service associated with its weight loss program to help you use insurance to cover the cost of tests and medication. Roman does not accept payment through HSAs or FSAs.

While this is typical of many telehealth companies, including Hims, some more targeted services may offer FSA or HSA eligibility. And companies like Nurx work with multiple insurers to help provide coverage.

Shipping with Roman is reliably fast. Its shipping times are among the best in the business. Our testers regularly received shipments well within 48 hours of placing their orders. This is much faster than shipments we’ve received from Hims, Promescent, and others. Those shipments did not include delivery confirmation, however. So, if you purchase anything fragile — like prescription skincare products — in the depths of winter or at the height of summer, you'll need to keep an eye out for the delivery.

Roman's two most prominent competitors are Hims and Keeps. Other companies like BlueChew or HairClub offer one or two products that you can also find through Roman (like delay wipes and sprays, ED meds, or minoxidil), but Hims and Keeps are similar in the breadth of their offerings. Keeps focuses mostly on hair loss, but Hims covers everything from ED and hair loss to certain mental health services.

For ED

From our extensive testing and comparisons among competitors, we recommend Hims more highly than Roman for ED treatments at this time. In addition to the remedies available through Roman, Hims offers an additional pill — a third PDE5 inhibitor called Stendra, which acts faster than sildenafil or tadalafil. Hims also offers chewable versions of tadalafil and sildenafil, as well as another PDE5 inhibitor called vardenafil. You can learn more about Hims ED treatments in our full review.

BlueChew is another option worth exploring if you think either generic Viagra (sildenafil) or generic Cialis (tadalafil) will be the right choice for your needs. What makes BlueChew compelling is that it’s just as affordable as the other online ED treatment options, but it was the first to offer medicine that is chewable, which can be much more convenient than the pills you otherwise swallow with liquids.

For daily tadalafil, Hims currently has the best prices. For as-needed sildenafil or tadalafil, we recommend BlueChew.

For hair loss

Roman's hair loss and hair care products are top-notch, but so are those from Keeps and Hims. In fact, Roman's price for topical minoxidil is the highest of the three, but its monthly price for finasteride is the lowest.

However, because Roman only offers topical minoxidil as a solution and not a foam, men with sensitive scalps looking to combine oral finasteride and topical minoxidil might find a better deal and a gentler treatment through a competitor. Alternatives to Roman’s oral minoxidil are available from Happy Head and Hims, but neither company beats Roman’s price.

For other treatments

For other treatments like skin care, weight loss, and supplements, Roman can be hit or miss. Here’s a quick breakdown: