Wisp Review: A Good Option for Online Sexual Healthcare?

As telemedicine access continues to grow in the United States, it may not come as a surprise that sexual healthcare appears to be one of the significant drivers of online health activity.1 The prospect of addressing reproductive health needs from the privacy of home — and at a time that fits within busy schedules — appeals to many Americans.

Established in 2018, Wisp offers online consultations and treatments focused on sexual and reproductive health. The company aims to provide fast, discreet, and affordable medication for sensitive problems that make some patients embarrassed to go to the doctor, even when medical attention could be beneficial.

But is Wisp right for you? Is it affordable? And do you get high-quality service like you’d find in an office setting? We thoroughly tested Wisp’s services to tell you all of the pros, cons, and details.

Wisp provides an easy-to-use platform for convenient access to sexual and reproductive healthcare. Wisp acknowledges the personal nature of its services and normalizes the potential need for recurring treatment without fuss. While certain aspects like its telehealth service are more expensive than the competition, other items are priced competitively. Deliveries and prescriptions reach your local pharmacy fairly quickly, but the latter can come with additional costs in the form of copays or out-of-pocket charges.

Over the past two decades, Innerbody Research has helped tens of millions of readers make more informed decisions involving staying healthy and living healthier lifestyles.

We extensively research and test each health service or product we review. All told, our team has spent over 120 hours testing and researching Wisp, as well as hundreds of hours collectively applying the same scrutiny to Wisp’s competitors. From initial signup to having the products in hand, this review of Wisp details the pros and cons of our testers’ experience with the service.

Additionally, like all health-related content on this website, this review was thoroughly vetted by one or more members of our Medical Review Board for accuracy.

When we evaluate a brand or service, we focus on a few different criteria. In the case of Wisp, we graded our findings based on the available treatments, cost, convenience, and overall customer experience.

Treatments

While Wisp may not have as many primary care offerings as, say, the competing services Nurx and Hers, it does carry a wide variety of over-the-counter and prescription treatments for the needs of its core focus: sexual and reproductive health. From birth control and STD treatments to prescriptions for UTIs, herpes, “female Viagra,” and more — Wisp clearly has its focus dialed into providing a nice selection of choices for anyone 18 and older seeking sexual and reproductive healthcare.

Overall, since it launched in 2018, Wisp has expanded its shop, services, and treatments. However, it’s also dialed back on some things, like COVID-19 testing and the now-defunct “His Page.” If Wisp truly wants to be “for all humans” as it says, then we’d like to see the return of more items for men and assigned male at birth (AMAB) individuals. It’d be nice to see products and treatments geared towards an AMAB audience — like condoms or prescriptions for erectile dysfunction and premature ejaculation — that competitors Hims and Roman (Ro) offer.

On the safety side of its services, Wisp and its partner pharmacies are HIPAA- and HITECH-compliant, with board-certified physicians licensed in all 50 U.S. states. And the company is Healthcare-certified by LegitScript. (A LegitScript Healthcare certification requires that a company maintain certain standards, such as adequate licensing and demonstration of legal compliance.)

Cost

From our research and experience, we feel that Wisp best suits customers without insurance coverage who are interested in long-term treatment for issues that do not require in-person care or testing. This is because the savings for Wisp really come from its available subscriptions for over-the-counter and prescription treatments. Even though many of Wisp’s one-time purchase offerings are technically a good deal, a one-time treatment cost is often more than the cost of the same dose in a subscription plan. This isn’t too uncommon, however, and is the same with Ro, Nurx, and Hers.

When it comes to physician consultations, Wisp’s telehealth service, Wispcare, used to be much more affordable at $39 for a single visit when we last tested the platform, but it has since nearly doubled to $69. (A one-time Hers telehealth visit for primary care is $39, and 30+ conditions are treated versus Wispcare’s 19.)

Wispcare also used to be available at two tiers of subscriptions:

• A Basic free one that came with a prescription purchase and included two visits
• A Premium one that cost $10 per month for unlimited consultations

Wisp now only offers one subscription option: Wispcare Unlimited, which costs $30 per quarter. This subscription is basically a rebranded version of the old Wispcare Premium, just billed differently.

We do appreciate Wisp’s transparency in its pricing, however, as you can find costs listed on product pages, in consultation quizzes, and even to some extent on a dedicated “How Much Does Wisp Cost?" page. Additionally, Wisp’s dedication to keeping its medication abortion service ($200) well below the median cost ($560) is something we find commendable.2

Convenience

The Wisp experience is convenient and efficient from start to finish, and our testers did not deal with any delayed responses, slow delivery times, or shipment problems. Prescriptions to local pharmacies were called in and available within 24 hours, and shipments from the Wisp pharmacy were at testers’ doors within 3-5 days. (In comparison, shipments from Hers took about 4-6 days, and Ro’s took 2-3.) From our testing, we feel that Wisp successfully meets its goal of helping you avoid scheduling issues, long wait times, and the potential social discomfort of in-person consultations.

You can complete the Wisp treatment process quickly and entirely from home. Following an online quiz to assess your needs, you’ll either be directed to the appropriate product page or to schedule a consultation in Wispcare. Your physician will prescribe treatment if deemed necessary. This treatment can either be shipped directly to you for free, or it can be filled at your local pharmacy. You can also subscribe (at a discount) to receive recurring shipments of many of Wisp’s treatments.

As an important note, many of the conditions Wisp addresses should receive prompt or even immediate treatment. This means you may find yourself in a pharmacy to pick up a prescription even if you use the online service. Additionally, Wisp is intended as a supplementary service, not a replacement for your primary care doctor.

Customer experience

In terms of customer service, Wisp’s site features a 24/7 chatbot for answering common questions and an extensive FAQ page. If the chatbot can’t answer your questions, Wisp promises to respond to any email to customer support within 24 hours, even on weekends. We found this to be true — our testers received responses in under a couple of hours, no matter the day of the week. Additionally, the customer care representatives were kind and knowledgeable, answering questions with enthusiasm and helpful information.

When ordering prescriptions, our testers received replies to their requests from a physician within 24 hours (usually around 3-5 hours, actually). If the item required shipping, it was often sent out same-day, and prescriptions sent to a local pharmacy were ready to be picked up around eight hours after approval.

Wisp also aims to keep your orders confidential by using low-profile packaging for your deliveries (as do competitors like Hers and Ro). The sender on packages from Wisp doesn’t even list the name of the company but, rather, “Kate Wisplet.” This additional (and rather endearing) step toward protecting your privacy is something unique to Wisp — we haven’t come across anything similar from the competition.

However, since many of the conditions that Wisp addresses should receive treatment promptly, you may have to visit a local pharmacy to pick up your prescription. This situation eliminates the privacy perks of delivery with discreet packaging, but receiving your medications on time may be your top priority in these situations.

Launched in 2018 and based in San Francisco, Wisp is an online sexual and reproductive telehealth service that describes itself as being “for all humans, regardless of insurance status, gender or background.”

All of Wisp’s services are for those 18 and older, and a majority of them are geared toward people assigned female at birth (AFAB), including women, transgender men, and applicable nonbinary or genderqueer individuals. The company previously had a portion of its website dedicated to treatments specifically for men and those assigned male at birth (AMAB) but has since phased that out. If you are AMAB, you can still utilize some of the services, however, such as online doctor visits and treatments for things like cold sores and STDs. (Wisp provides services to intersex individuals, as well.)

Wisp’s products and prescriptions mainly revolve around reproductive and sexual healthcare. The company’s general offerings are broken down into a few broad categories, including:

• Vaginal health
• Herpes
• Reproductive health
• Wellness essentials
• Prevention
• STD treatment and prevention
• Wispcare (online doctor consultations)

Ultimately, Wisp could be a good option for anyone 18 and older seeking discreet sexual or reproductive healthcare regardless of their insurance coverage status. This is especially true if you’re interested in recurring treatments (subscriptions) and don’t require the thoroughness of an in-person physician evaluation.

Wisp online reviews

In terms of its online review presence, Wisp doesn’t appear to have a Better Business Bureau (BBB) page at this time, but it does have a very active Trustpilot profile.

On Trustpilot, Wisp currently boasts a 4.7 out of 5 average rating from 6,671 reviews. In our experience, this is quite a high rating. In the “Company Activity” section of its profile, it’s noted that Wisp has replied to 97% of negative reviews within 24 hours of them being posted. Most of the positive reviews praise Wisp for how easy and quick it was to receive necessary prescriptions, while the few negative ones are about certain products not working as desired or mixups with prescriptions being delayed or not sent to the pharmacy.

How much you pay for Wisp’s services depends on the treatment you need. Prices for over-the-counter and prescription treatments vary, but the company is upfront about how much you’ll pay for a one-time or subscription-based purchase. Subscribing will generally get you a better deal in the long run if you plan on using a treatment long-term, but the one-time purchase prices are often comparable or less than some competitors, like Hers and Nurx.

You can also get discounts on some prescriptions using the Wispcount card at your local pharmacy of choice if you opt to pick up your purchase. This card works just like other prescription discount cards — just present it to the pharmacy tech when checking out for possible discounts.

For Wispcare physician consultations, the current prices are $69 for a single visit, $30 quarterly for unlimited visits, or $39 for an STD treatment visit (only available as a one-time purchase). This is quite a bit pricier than the $39 telehealth consultations at Hers or Hims, but it could be convenient if you’re already prescribed or using several Wisp products or prescriptions.

HSA, FSA, and health insurance

While Wisp doesn’t currently accept insurance, you can use your HSA or FSA card to pay for services or prescriptions from the company.

The medication prices shown on the Wisp website are based on drugs sent from the Wisp pharmacy. If you want to pick up your medication from a local pharmacy to get started on your treatment sooner, there will likely be an additional charge — this may be a copay from your insurance or an out-of-pocket payment.

If you’d prefer a service that does accept most forms of private insurance, then Nurx may be a good alternative.

With licensed physicians working in all 50 U.S. states, Wisp’s HIPAA- and HITECH-compliant telehealth platform operates with the goal of helping people 18 and older easily and conveniently take control of their sexual and reproductive health.

Besides physician consultations through its Wispcare service, the Wisp shop offers several categories of treatments organized based on patient needs. These pages then break down the prescription medications and other products available by health condition or concern.

Currently, there are six main treatment categories:

• Vaginal health
• Herpes
• Reproductive health
• Wellness essentials
• Prevention
• STD treatment and prevention

There are also pages for bundles, Wispcare consultations, and the Wisp Store, which offers some miscellaneous Wisp-branded merchandise. We break down these categories further in their designated sections throughout this review.

Getting started with Wisp is fairly straightforward. If you know what you’re looking to purchase, the online store is user-friendly and easy to navigate. But, if you’re unsure of what products or prescriptions fit your needs, you can click on the “Take Symptoms Quiz” button on the Wisp website homepage.

Symptoms quiz

This short, anonymous quiz asks a couple of questions to determine what Wisp products or services best suit your needs. These questions include:

• Your reason for taking the quiz
• Your sex assigned at birth (female, male, or intersex)
• Your primary symptoms

While some answers lead you to treatment product pages, many will result in you being directed to Wispcare (Wisp’s physician consultation service). This is especially true if you select any other option than “I know what I need, I’m just here to grab some meds from the shop” as your reason for taking the quiz. We discuss Wispcare in more detail in the section dedicated to this service below.

If you do know what you need, over-the-counter products can be added to your cart and purchased just as you would from other online stores. But if you choose a prescription item, you’ll have to go through some additional consultation steps before adding it to your cart, and then again after checkout.

As a side note, we were rather annoyed at how much upselling Wisp’s consultation quizzes tend to do, especially since it happens for nearly every product you try to add to your cart. Then often again at checkout. And yet again during the longer prescription consultation quiz after checkout (as the picture below shows).

Excessive upselling can make people feel less like valued patients and more like faceless customers who only exist to bring in more profit (which can ultimately reduce the chances of future purchases).3 We hope Wisp will consider toning this down in the future and maybe limiting it to the checkout process only.

Online consultation

If you purchase any prescription items, you’ll be directed to your Wisp patient dashboard after checkout. Here, you’ll be asked to verify your identity by submitting an image of your state or federal ID and a selfie. After this, you’ll have to fill out a medical form — which is really just a more in-depth quiz about your symptoms, medical history, and lifestyle.

Once you submit your quiz and personal information, a Wisp physician licensed in your state will review your request within 24 hours, even during weekends. In fact, many customers report responses within the hour, which is also what our testers experienced. This was one of the fastest turnaround times from order to approval we’ve come across in telehealth — Hers, for example, took about 8-12 hours for our testers to receive prescription approvals.

It may be possible for your Wisp physician to prescribe you the medication you need based on your request alone, but, depending on the state you’re located in or the condition the medication is for, they may need to follow up with you via phone or online chat. If your prescription is approved, it’ll either be sent to your local pharmacy of choice or shipped that same day.

Product delivery

Wisp offers free delivery to all 50 U.S. states. As soon as your order ships, you’ll receive both an email and text containing your order’s tracking number. Similar to deliveries from other services, like Hers, Ro, and Nurx, your Wisp delivery won’t require a signature — adding another layer of discretion to the service.

In about 3-5 days (our testers’ orders took about four days on average), your package will arrive at the address you provided. As a trade-off for always-free shipping, Wisp doesn’t offer any expedited shipping options. If you need your medication sooner rather than later, it may be better to have Wisp send it to your local pharmacy (this can eliminate some of the discretion of the service, though, and you’ll likely have to pay a copay or out-of-pocket charge upon pickup).

If you’d rather pick up your prescription at a pharmacy, Wisp will send prescription fill requests to your pharmacy of choice within 24 hours (but typically in around three or four hours).

Wispcare is Wisp’s online consultation service that includes physician appointments and prescription access. When purchasing Wispcare, you have two options:

• A one-time telehealth visit (a single payment of $69)
• Wispcare Unlimited (a subscription service costing $30 every quarter)

A one-time telehealth visit from Wisp was previously only $39 when we last reviewed the service, but has since nearly doubled. And there used to be two tiers of Wispcare subscriptions — a free Basic one (including two free consultations per year with the purchase of a prescription) and a $10 per month Premium one (with unlimited visits). All in all, the cost of Wispcare has definitely increased.

When compared to the competition, a primary care Hers telehealth visit is $39, while Ro and Nurx don’t offer primary care at this time. However, similar to Wisp, Hers and Ro both offer free consultations for prescriptions (the quizzes or surveys that a physician reviews), while Nurx charges anywhere from $15-$80 depending on the type of prescription or service.

In addition to Wispcare, Wisp also offers STD Treatment consultations for $39 — these are only available as one-time visits and include either a prescription or an STD/STI test referral to a lab of your choice.

What does Wispcare treat?

Interestingly, Wisp notes that treatments for genital herpes, cold sores, UTIs, yeast infections, bacterial vaginosis, birth control, and emergency contraception are not included in Wispcare Unlimited. Treatments for these are available in the Wisp shop, though.

When we reached out to ask about this, customer service replied, “The Wispcare consultation is intended for any non-Wisp treatment requests only.” This answer felt a bit confusing to us. For example, Wispcare apparently doesn’t treat UTIs but does treat cystitis. However, cystitis is most commonly caused by a UTI, meaning you’d likely have to treat a UTI to treat the cystitis.4 5 And UTI treatments are available in the Wisp shop. This could be a simple fluke, but it still caused a bit of confusion.

That aside, the available treatments from Wispcare span seven categories, which we’ve broken down in the chart below, along with comparisons to the offerings of the competition.

As a service focused on sexual and reproductive health, Wisp offers a variety of options for birth control, emergency contraception, and more. We delve deeper into the details of this Wisp shop category below.

Birth control

Currently, Wisp offers 15 different formulations of birth control pills — two more options than Hers, but two fewer than Ro. However, Nurx takes the crown for the most birth control options, with a whopping 30+ pills, along with the birth control ring, patch, and shot (which you won’t find from Wisp, Hers, or Ro).

Cost-wise you can purchase Wisp’s birth control options on a one-time or subscription basis. Subscriptions (which include a 3-month supply) can be delivered either to you or your local pharmacy, with the latter option being the least expensive of the two. One-time purchases can only be sent to a pharmacy; delivery isn’t available.

All one-time purchases of any of Wisp’s birth control pills will get you a 1-month supply for $9 (with the exception of Seasonique, which isn’t available as a one-time purchase). Keep in mind that this is only the cost from Wisp — your pharmacy will also charge you a copay, which you can use your insurance on (if you’re covered).

This copay will also be something to consider if you choose the less-expensive pharmacy pickup subscription option. If you want to avoid any potential copays, especially if you’re currently uninsured, then opting for Wisp’s home delivery subscription may be a better option.

For 14 out of the 15 total options, the local pharmacy pickup quarterly subscription is $5 per month or $15 in total. The only exception to this is for Junel FE 1/20, which is $15 per month or $45 in total. The home delivery quarterly subscription cost varies for all 15 options, ranging from about $16 to $30 per month, for a total cost of $48 to $90 every three months.

The chart below provides a visual breakdown of these variations in cost. Additionally, there are no consultation fees from Wisp for birth control.

Emergency contraception

For immediate needs or planning ahead, Wisp offers two emergency contraception options — one over-the-counter and one prescription.

• Ella (ulipristal acetate): Currently only available in a 1-pack for $44. This prescription-only option can be taken up to five days (120 hours) after unprotected sex or if your contraceptive method fails. Since this is a prescription, you can pick it up within 24 hours at your local pharmacy of choice, which may result in a copay on top of what Wisp charges.
• Plan B (levonorgestrel): Available in packs of one ($18), two ($32), or three ($42). Plan B does not require a prescription, and it should be taken within three days (72 hours) of unprotected sex or contraceptive failure. Because this option is over-the-counter only, it will need to be delivered from Wisp, which can take up to five days. Due to this, it may be best to order it in advance if you feel you may need it someday.

Note: On the “Emergency Contraception” Wisp shop page, Ella is listed as only costing $24. This isn’t the case — it’s actually $44 once the “local pickup fee” is added on. This fee isn’t normally added to other pickup items.

These same two pills are also offered by Nurx: $14.99 for Plan B and $45 for Ella (without insurance). Getting Ella from Nurx requires an additional $15 consultation fee and, if you want it as soon as possible, an optional $15 overnight shipping fee.

Control your cycle

Wisp offers two options in this category — one to delay your period and one to skip it. Below, we break down the differences between these two prescriptions.

Medication abortion

After the U.S. Supreme Court overturned Roe v. Wade in 2022, access to safe, private, and convenient methods of seeking abortion services became a big question for many more people.10 Wisp offers medical abortion by way of medication. This service is currently only available in nine states:

To be eligible for Wisp’s abortion service, you need to be at least 18 years old and less than ten weeks pregnant. (This online calculator can help you determine how many weeks it’s been based on your last period, conception date, and more.)

The Wisp medication abortion kit costs $200, which is significantly less than the median self-pay price for medication abortion — around $560.2 If you cannot afford this service from Wisp, you can send an email to “care@hellowisp.com” and inquire about financial assistance. The company has partnered with the Abortion Freedom Fund to help make the service more accessible to those who need it.

Wisp’s medical abortion kit ($200) includes:

• Mifepristone 200 mg (one pill; blocks the progesterone needed for pregnancy to continue)11
• Misoprostol 200 mcg (eight dissolvable pills; used to clear out the uterus)12
• A bottle of ibuprofen (a painkiller commonly known as Advil)
• Ondansetron ODT (an anti-nausea medication also known as Zofran; 30 tablets)
• A pregnancy test (to be taken four weeks after misoprostol; used to verify if the abortion was successful or not)

Additionally, Wisp includes two wellness check-ins for one and four weeks post-treatment along with 24-hour patient support via secure messaging with a physician.

None of the competitors mentioned in this review (Hers, Ro, Nurx) offer a comparable service at this time.

Treatments for oral and genital herpes on Wispmay look similar, but the cold sore section is focused on medications for HSV-1 while the genital herpes section includes medications for HSV-2. Type 1 (HSV-1) mainly spreads through oral contact and usually leads to oral herpes or cold sores, while Type 2 (HSV-2) spreads via sexual contact and causes genital herpes.13

Wisp offers various options to prevent and treat these outbreaks. The chart below breaks down what’s available for each type. When treatments are available for both cold sores and genital herpes, the prices are the same (except for the Antiviral Herbals, which is why they each have their own rows in the chart).

When it comes to the competition, Hers, Ro, and Nurx all offer valacyclovir for both genital herpes and cold sores. However, that’s the only medication these three companies offer, and the prices vary widely.

• Nurx: For outbreaks ($45; 3-month supply). For daily prevention ($75; 3-month supply).
• Ro: For occasional outbreaks ($14 per month; subscription). For frequent outbreaks ($29 per month; subscription).
• Hers: Cold sore kit ($60; treats three outbreaks). Genital herpes treatment ($117; 3-month supply).

Additional STD treatments

While Hers and Ro offer treatments for cold sores and genital herpes, and Nurx can prescribe PrEP for HIV prevention, only Wisp offers treatments for a collection of STDs. The company’s prescriptions for chlamydia, gonorrhea, and trichomoniasis each cost $39 and include a private messaging consultation with a doctor. The final option, DoxyPEP, is a $22 prescription antibiotic regimen taken to reduce the risk of chlamydia, gonorrhea, and syphilis.

Wisp’s vaginal health section of its shop is broken down into four categories: bacterial vaginosis, yeast infection, urinary tract infection, and vaginal dryness. The treatments in these categories are then broken down even further into prescription and all-natural prevention options. Below, we delve into the treatments available for each condition, along with additional details, such as pricing.

Bacterial vaginosis (BV) treatment

Bacterial vaginosis (or “BV”) is the most common vaginal condition in AFAB individuals between the ages of 15 and 44. Even though researchers don’t know what exactly causes BV, they do know it most often occurs in people who are sexually active. Whatever the root cause may be, BV happens when the good and bad bacteria of the vagina become imbalanced, which can also increase your risk of contracting other STDs.14

Wisp offers a few different BV treatment options, such as:

• The antibiotics metronidazole or clindamycin in pill, gel, and cream forms. A one-time purchase costs $65, while a quarterly subscription is $45. Additionally, choosing metronidazole gel (+$43) or clindamycin cream (+$55) will add to the cost.
• A 7-day supply of over-the-counter boric acid suppositories for a one-time cost of $30, or $9 per month on a subscription basis.
• A 90-day supply of Lactobacillus acidophilus (a naturally occurring vaginal bacteria) probiotics to use alone or in conjunction with a BV antibiotic. This option costs $30 for a one-time purchase or $9 per month for a subscription.

In comparison, Nurx is the only competitor mentioned to also offer BV treatment. No matter your treatment of choice from Nurx (metronidazole gel or pills or clindamycin cream), the cost is $65.

Yeast infection treatment

Vaginal yeast infections (also called vaginal candidiasis) affect up to 75% of AFAB people at some point throughout their lives.15 Fortunately, these infections are easily treatable. Wisp and Nurx offer the prescription fluconazole (tablets), while Hers sells miconazole (vaginal applicators) for the treatment of vaginal yeast infections.

• Wisp: Fluconazole costs $65 once or $15 per month on a subscription if symptoms are more frequent.
• Nurx: Fluconazole is available for $65.
• Hers: Miconazole vaginal applicators are $19.

The main difference between Wisp and Nurx is that Wisp actually sends you two tablets of fluconazole. Treatment usually only consists of one tablet, but Wisp gives you an additional one in case your symptoms don’t fully disappear after two days post-treatment.

Additionally, Wisp lists its probiotics and boric acid suppositories as potential yeast infection treatments. Both options cost $30 for a one-time purchase, or $9 per month if you subscribe.

Urinary tract infection (UTI) treatment

Like a yeast infection, a UTI is very common and treatable.16 Through Wisp, you can request or have your assigned physician choose one of four oral antibiotics to treat your UTI:

• Nitrofurantoin (Macrobid)
• Sulfamethoxazole/Trimethoprim (Bactrim)
• Ciprofloxacin (Cipro)
• Amoxicillin-Clavulanic Acid (Augmentin)

No matter which antibiotic you choose, the cost is the same —$85, as a one-time purchase only.

From Nurx, you can get many of the same antibiotics, but for $65, instead. And while Hers treats UTIs through its primary care services ($35), the medications available aren’t publicly listed anywhere at this time.

Besides antibiotics, Wisp also offers over-the-counter D-Mannose capsules (a naturally occurring monosaccharide found in some fruits and vegetables that may reduce UTI risk).17 Though it’s listed as $33, the “Get Started” purchase button is currently missing from the product page. If you’re interested in D-Mannose or other alternative OTC treatments for the prevention of UTIs, the products from Uqora may be a good option to consider.

Vaginal dryness

A problem for many postmenopausal individuals, vaginal dryness is a symptom of genitourinary syndrome of menopause (also called atrophic vaginitis or vaginal atrophy). This is due to the decline of estrogen in the body. Common treatments include options like vaginal moisturizers, lubricants, and low-dose vaginal estrogen creams, tablets, or rings.18

Wisp currently only offers one option — a low-dose estradiol vaginal cream. This treatment is unique to Wisp, as of this review. However, Nurx’s menopause care offerings are “coming soon” and may bring along some similar treatments.

Wisp’s estradiol vaginal cream (a 90-day supply) costs $65 as a one-time purchase or $20 per month as a subscription.

Wisp’s wellness essentials are broken down into two categories: sexual wellness and skincare. While Wisp doesn’t offer as many products in these sections as the competition, it does have some unique products and prescriptions that the others don’t.

Sexual wellness

Wisp currently offers three intimate care products:

In terms of the competition, only Hers offers something similar with its Glide Aloe Vera Lubricant. Ro (or Roman), on the other hand, mainly carries products meant for male and AMAB sexual wellness, like Viagra, Cialis, and treatments for premature ejaculation.

Skincare

As of this review, Wisp offers four skincare treatments — all prescription-only. The company has many of the basics covered: treatments for acne, anti-aging, and dark spots on the face and body.

• Clear Up!: this acne cream is a combination of the antibiotic clindamycin and the well-known anti-aging product retinol (tretinoin). A one-time purchase of a 3-month supply is $90, while a quarterly subscription is $75.
• Firm Up!: this anti-aging cream’s highlighted ingredient is retinol (tretinoin). Due to this ingredient being the same as in Clear Up!, the products shouldn’t be used together. You can get a 3-month supply of Firm Up! for $90 once, or on a quarterly basis for $75.
• Brighten Up! and Even Out!: these two products are both intended to treat hyperpigmentation. Brighten Up! is marketed for use on the face, while Even Out! is for the body. Interestingly, both products are 50mL and contain the exact same ingredients in the exact same concentrations — 5% hydroquinone, 1% vitamin C, and 4% niacinamide. Both are only available as one-time purchases, with Brighten Up! being $90 and Even Out! being $87.

Wisp’s competitors also offer various skincare products.

• Nurx sells prescription treatments for acne, anti-aging, melasma, and rosacea, ranging in price from $20 to $30 per month.
• Hers offers prescription and over-the-counter items (like supplements) for acne, anti-aging, dark spots, and general skin health. Prices for these products range from $15 to $45.
• Ro currently offers eczema treatment, Drysol (for excessive sweating or hyperhidrosis), and a custom prescription skincare treatment built around tretinoin. Billed monthly, these prescriptions cost $13 to $58. Ro also offers non-prescription skincare products, but customers can’t currently access these without an active skincare prescription.

This collection of products comprises over-the-counter items from other treatment categories that we’ve covered previously. The current lineup of prevention products includes:

• Wisp’s probiotics ($30 once or $9 per month)
• All-natural herbals for HSV-2 ($33 once or $27 quarterly)
• Balancing Wash ($15 for one bottle once; $14 for one bottle per quarter; $28 for two bottles once; $26 for two bottles per quarter)
• Boric acid suppositories ($30 once or $9 per month)
• D-Mannose capsules ($33 per month)

This final section includes the Bundles and Wisp Store (merchandise) categories of the Wisp website.

Bundles

While Wisp doesn’t have nearly as many bundles of its products as Hers, the company currently offers a couple of them:

• Pleasure Bundle: for $55.20, this bundle includes OMG! Cream, Harmonizing Lube, and Balancing Wash (normally $69 if bought individually as one-time purchases).
• Delay & Vacay Bundle: this $67.20 bundle has norethindrone acetate tablets to delay your period, a bottle of Harmonizing Lube, and Zofran for any nausea due to PMS-like symptoms or from starting norethindrone. Interestingly, the price for these items individually would add up to $64, or $3.20 less than purchasing the bundle.

Merchandise

The Wisp Store sells a few branded merchandise items like baseball hats, a tote bag, stickers, and a 2-pack of hand sanitizer spray. Prices are as follows:

• Hats are $25 each.
• The nylon tote bag is $20.
• A 10-pack of Wisp’s stickers is $16.
• The 2-pack of hand sanitizer spray is $12.

As we’ve covered throughout this review, there are several alternatives to Wisp across the internet. In this section, we’ll briefly cover some information about the competitors mentioned — Hers, Nurx, and Ro. Each service has a unique focus, with offerings the others don’t currently carry.

Hers

Possibly the most recognizable of Wisp’s main competitors, Hers offers customers a wide array of products beyond sexual and reproductive health, including hair and skincare treatments, mental health medications, primary care, supplements, and more. In particular, we feel that Hers’ online therapy services make it stand out from the competition — especially since you don’t need a subscription. Many online therapy providers require you to pay a recurring fee, but Hers allows you to purchase these sessions on an as-needed basis.

Unlike Wisp, however, Hers does not offer certain sexual and reproductive health products, like emergency contraception, STD treatments, or medication abortion.

Many of Hers' products are also typically priced on the higher side compared with those from other companies. Because of this, we often recommend Hers to customers who plan on taking advantage of more than one Hers service — this added convenience can make the cost more worthwhile for some.

If you want to learn more, we delve further into the service in our full Hers review.

Nurx

Like Wisp, Nurx offers prescription skincare, oral and genital herpes treatments, HIV preventatives, birth control, emergency contraceptives, and treatments for UTIs, yeast infections, and bacterial vaginosis.

However, two things set Nurx apart from the competition: it offers at-home test kits and accepts insurance. You can order kits for at-home STI, HPV, fertility, pregnancy, and COVID-19 testing. Although at-home testing doesn’t eliminate the need for a primary care provider, these kits can be valuable tools for monitoring your health and determining if you need further care.

Prices in the Nurx store are fairly reasonable, but you may not have to pay anything if you’re insured. Unlike Hers, Wisp, and Ro, Nurx accepts most major insurances, potentially bringing costs down to just your consultation fees.

To find out more about the company and its services, you can read our full Nurx review.

Ro

Ro (also known as Roman), does offer some similar services and products as Wisp, but its primary focus is on the hair and sexual health of men and AMAB people. Like Wisp, Ro’s treatments for cold sores and genital herpes are available for everyone, but the majority of its sexual wellness offerings are exclusive to those with male anatomy.

Unique to Ro are its fertility health products under the brand Modern Fertility — items include a hormone test, prenatal vitamin, ovulation test, pregnancy test, and birth control.